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These policies override your normal connect with-handling rules for that extension. These rules can be handy for specific circumstances this sort of as promotions and events: Prospects can connect with a contest range and get a specific message or go away a message, for instance and the rule can be modified or turned off when the contest finishes. To create a Rule for a distinct Group, go to Options > Telephone Program , faucet Team , then tap a specific Group.

Tap Call Handling , then faucet the Innovative tab. Tap Increase Rule . iphone app store not working On this Customized Rule monitor, give your Rule a Name , then decide on the ailments: Date and/or Time the simply call will come in the Caller ID of the caller and/or the Known as Range .

You can blend these options. Tap Subsequent .

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If you chosen Day and/or Time as your Rule affliction, now select a Weekly Timetable and specific situations for each and every working day if you desire. Or pick out a Particular Date Assortment . Then tap Again , check out your Disorders Summary, and faucet Subsequent .

If you picked Caller ID for this rule, you can enter 1 or more mobile phone figures, or opt for names from your Call record, or enter region codes or other partial numbers. Faucet Following . If you picked Named Range , pick the variety(s) to which the Rule will be used. The possibilities will be the Most important Variety , or the Group Automobile-Receptionist . Tap Up coming and pick when to use the Rule: in the course of Small business Hours, After Several hours , or Generally .

Now pick out the motion to get when incoming calls match this rule:Forward Phone calls: Then set custom made Simply call Screening, Contact Forwarding, or Messag­es handling for these calls. Acquire Messages Only to send callers to voicemail. You can choose to consider messages or not, and can customise the voicemail greeting.

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Enjoy Announcement Only and then close the contact. Unconditional Forwarding , which right away forwards the contact to a number you then decide on, bypassing any other contact managing, which include greetings, call screening, voicemail, and Softphone. You can also set Group Greetings and Call Dealing with for this Rule, and below Messages choose a voicemail greeting and pick out the extension that will acquire messages produced by use of this Rule. As you can see, there are rich program­matic choices with this Progress Rule function.

Tap Completed . You can go again to edit the Rule, switch the rule on and off, modify specifics and con­ditions, insert much more Principles, or delete a Rule. Group Messages/Voicemail Greetings. This setting is for the Team voicemail greeting , which callers to the group exten­sion hear when they are despatched to voicemail.

From Options > Mobile phone Technique > Group > tap a Phone Queue team name. Scroll down and tap Messages and Notifications . Tap Queue Hrs or After Several hours , if made available. Tap Voicemail Greetings . Read through or Perform the script for the default greeting, or re­cord a customized greeting.

To history a personalized Group voicemail greeting. Tap Custom and then faucet Record . Prov >You can designate a Group member to get voicemail messages.

By default, TELUS Company Join saves voicemail messages to a Group voicemail box. To designate a distinct staff as the concept recipient, tap Concept Receiver and then tap the name of the worker. When you might be concluded, faucet Save . NOTE: If you designate a Team member as the mes­sage recipient, Team messages will no more time be saved to the Team voicemail box.

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